BCI support

Report a problem or provide additional information. Fields marked * are required.

BCI serial No. *

Listed on front of BCI next to QR-code

Contact details

Name *

Company Name

Phone number

Email *

Vehicle Make *

Vehicle Model *

Vehicle Production Year *

Vehicle Fuel Type

Vehicle Transmission

VIN

Problem Description *

BCI COM Led *

When ignition is on, or car in READY mode.

Connection Location

CAN Wire Colors

The colors of the CAN bus wires the BCI is connected to

Transport mode *

I confirm that the vehicle is NOT in transport mode.

Transport mode must be turned off for the BCI to work.

Photos (optional)

Take a picture of the whole vehicle and the BCI connection.

Up to 5 photos